We are looking for a skilled Business Analyst (CMS/DAM) to bridge business needs and technical implementation within Adobe Experience Manager (AEM) environments. This role focuses on requirements engineering, stakeholder alignment, and ensuring structured, high-quality delivery across CMS and Digital Asset Management initiatives.
Responsibilities:
Stakeholder Management & Coordination
- Act as the main point of contact between business stakeholders, product teams, and technical teams
- Align expectations and ensure clear, transparent communication across all parties
Requirements Engineering
- Gather, analyze, and structure business and technical requirements
- Translate requirements into user stories, epics, and clear acceptance criteria
Solution Design Support
- Contribute to the definition of end-to-end CMS/DAM solutions within AEM
Documentation & Knowledge Management
- Maintain structured documentation in Confluence (requirements, processes, guidelines)
Jira Ticket Management
- Create and manage Jira tickets (user stories, bugs, tasks)
- Support backlog refinement and prioritization together with Product Owners
Rollout & Release Support
- Coordinate rollout activities and support deployment readiness
- Ensure alignment with release planning and cross-team dependencies
Cross-Team Collaboration
- Work closely with AEM platform teams, integration teams, and business units
- Manage dependencies and ensure smooth delivery across the CMS/DAM ecosystem
Skills & Experience:
- Proven experience as a Business Analyst in CMS/DAM environments
- Hands-on experience with Adobe Experience Manager (AEM) (Assets required, Sites is a plus)
- Experience with Adobe Workfront & Fusion
- Strong knowledge of requirements engineering and Agile methodologies (SAFe environment preferred)
- Experience with Jira and Confluence
- Excellent communication and stakeholder management skills
- Solid understanding of Digital Asset Management concepts (metadata, taxonomy, asset lifecycle)
- Ability to translate business needs into structured, implementable solutions