Senior Engineer, Infrastructure Platform

Fin is an AI Customer Agent company founded in 2011, serving nearly 30,000 global businesses. The company emphasizes shipping velocity and reliable infrastructure as competitive advantages. This role builds infrastructure platforms where "shipping is our heartbeat" — making reliability, observability, secure deployment, and velocity the default experience. The team leverages AI extensively, using coding agents and self-authored skills to automate work.

Key Responsibilities

• Automate everything: eradicate manual, repetitive, and unscalable work.
• Drive architectural evolution and plan generational infrastructure changes.
• Own reliability of core services and engineer preventative solutions.
• Adopt full-stack problem-solving across infrastructure and application layers.
• Abstract shared concerns through enablement and documentation.
• Hold accountability with empathy while raising team standards.
• Lead complex initiatives independently with complete ownership.
• Build AI-native leverage using coding agents and agent skills.

Required Skills

• Cloud infrastructure expertise (AWS preferred) with distributed systems experience.
• Deep programming knowledge, treating infrastructure as software engineering.
• Operational obsession with reliability metrics and telemetry focus.
• Developer empathy — understanding product team friction points.
• Proven independent execution on cross-team initiatives.
• Strong technical communication and asynchronous collaboration abilities.
• "AI-first by default" approach with a demonstrated automation track record.

Benefits include competitive salary, equity, daily catered lunch, unlimited Claude access, pension matching (4%), comprehensive health/dental coverage, flexible PTO, parental leave, Cycle-to-Work Scheme support, and a standard-issue MacBook.