Freshworks

Freshworks builds customer experience (CX) and employee experience (EX) software used by over 72,000 companies, including Bridgestone, New Balance, and Sony Music. Founded in 2010 in Chennai, India, by Girish Mathrubootham and Shan Krishnasamy (originally as Freshdesk, rebranded to Freshworks in 2017), the company is headquartered in San Mateo, California, and went public on the NASDAQ (FRSH) in September 2021. It has over 4,500 employees worldwide, with major engineering hubs in Chennai, Bengaluru, and Hyderabad, India.